Help Desk
G-13, Still Hall Basement
 Phone: (814) 393-2640 
Office Hours: 8:30 a.m. - 4:30 p.m. (M-F)

**Important information for faculty and lab managers - Lab Software Installation Procedures

Student Information

Account Information

• Student Help Desk - RESNET/C.A.T.S. Center

• How to get an Account

• Password Information

• Exceeding your Disk Quota?

Creating a Web Site

• Individual Web Sites

• Student Related Organizations

Lab Facilities

• Computer Lab Facilities

• Acceptable Use of Technology Resources

Resources

• Microsoft Office Updates

Software

• McAfee Anit-Virus Downloads

• Patches

• Fetch

• WebDrive

• Mathematica Software

Using Email & Listservs Settings

• iClarion - Getting Acquainted (pdf)

• iClarion

• Email

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Faculty/Staff Information

Account Information

Faculty:

• Making a Remote Dialup Connection (PPP)

• Download Secure Telnet Program

• Using SPSS

Staff:

• How to get an Account

Creating a Web Site

Faculty:

• Requesting a Host Name

• Web Guidelines

Lab Facilities

• Computer Lab Facilities

• Acceptable Use of Technology Resources

Resources

• Macintosh SIS access

• Microsoft Office Updates

• Faculty/Staff Data Backup Solution

Software

• McAfee Anit-Virus Downloads

• Patches

• Fetch

• Mathematica Software
• WebDrive
• Adobe Software
• Respondus Software

Using Email & Listservs Settings

• iClarion - Getting Acquainted (pdf)

• iClarion

• Creating Listservs

Updated: 1/29/07
DH/SB

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