Hours of Operation

Computing Services -- Hours of Operation Summary

Central Systems

Blackboard and Clarion Information Systems

Help Desk

LTC

Scanning and Operation Services


Central System

(CNet, clarion.edu email, www.clarion.edu, iClarion Portal, WebDrive, Jupiter, Master Calendar)

 

Our core central systems operate 24 x 7 except for the following dates/times:

  • Standard Weekly System Maintenance:
    • Every Friday 04:30AM - 07:30AM
  • During the weekly maintenance window, central systems may be unavailable due to standard hardware and software maintenance
  • Routine Backups (iClarion Portal only)
    • Daily 3:30AM - 4:00AM
  • Scheduled Downtime:
    • No additional downtime is currently scheduled.

 

Blackboard and Clarion Information Systems

Our information systems are available as follows:

  • SIS (Student Information System (aka Web for Students, Web for Faculty))
    • Daily 8:30AM - 11:00PM
  • Blackboard
    • 24 x 7 except for daily maintenance 3AM to 4AM. When necessary, a Saturday maintenance period of 12:01AM to 6AM is also utilized)
  • SAP Finance and Human Resources
    • 24 x 7 except for weekly maintenance Friday 8PM - Saturday 8AM
  • Alumni Development and Finance Systems (Blackbaud)
    • Daily 5:00AM - 11:00PM
  • Scheduled Downtime:
    • No additional downtime is currently scheduled.


Help Desk and Computer Operations

  • Monday - Friday 8:30AM - 4:30PM
  • Note: As part of our arrangement with Blackboard, Blackboard Help Desk services are available 24 x 7 to provide additional help for Blackboard-specific and general technical support questions. See the "Blackboard Help" link at blackboard.clarion.edu for full details.

 

Learning Technology Center

  • Monday through Friday 08:30AM - 04:30PM

 

Scanning and Computer Operation Services

  • Monday - Friday 8:30AM - 4:30PM

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Hours of Operation