Library Computer Problem Form

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CLARION UNIVERSITY LIBRARIES

Computer Problem Report

This form is provided as a convenient way for you (the user) to tell us (the systems office) about computer problems you encounter in the libraries. All information is "required" if corrective action is to be taken. Please remember that the more specific you are about the problem, the more likely we are to duplicate, identify, and correct the problem.  Thanks for helping us to serve you better! 

 

Name:

E-Mail:

Phone:

 

The problem you are reporting is with (Select One):

The Location of the problem computer is (Check One):

Level A Computer Lab
Level 1 (Reference) Computer Lab
Level 1 (Periodicals) Computer Lab
Level 2 (BI Room) Computer Lab
Staff or Faculty Office
OPAC
Laptop Computer at Circulation
Suhr Library

  • Lab computers have a library identification number on the monitor.  What is the library ID number on the workstation that gave you trouble?

  • All computers have a system ID number assigned by the computing center.  It's located on a small, white tag on the CPU. What is the System ID number on the workstation that gave you trouble?

  • Please describe the problem you've encountered...be as specific as possible.

  • What programs were running when the problem was encountered?

  • Did you receive an error message? Please type in that message:

  • Have you rebooted the computer?            Yes          No

                                                
    • Library Computer Problem Form