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Dr. Kevin Roth, Professor of Management, Jonathan D. Stiffy, a Clarion MBA graduate and a Laboratory Technical Manager for Washington Penn Plastics Company, Inc., and Dr. Jim Pesek, Dean of the College of Business Administration, recently had a manuscript, entitled: "Quality Emergence and Organizational Adaptation: Lessons from the Trenches,” published in SAM Management in Practice, Vol. 11, No. 3.

In the article, the authors examine the emergence of quality initiatives at a particular manufacturing operation and provide recommendations regarding continued quality efforts for that organization along with implications for other organizations.

8/20/2008 11:27 AM

Lessons from trenches published