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Blackboard Support

Wimba Support

 

              


 


FAQs and Known Issues

  • Blackboard Login Problems - please Contact Blackboard Support

  • Internet Explorer 7 - KNOWN ISSUES (Text Box Editor and Quiz Access)

  • Vista - KNOWN ISSUES (Text Box Editor and Quiz Essay Questions)

  • Office 2007 Users - Any files you post into Blackboard should be saved as "Office 2003" format.

    By default, Microsoft Office 2007 will save files with a 4-character extension (.docx / .xlsx / etc.). These files will initially be unreadable by older versions of Microsoft Office both on PC and Macintosh.

  • Firefox 3.x - KNOWN ISSUE  - Not certified as a Compatible browser.

  • More FAQs

Blackboard Support

Student Support

Blackboard Support Site

24/7 Blackboard Help Desk

1-866-434-8882

Wimba Online Support

24/7 Wimba knowledge base, live chat, or to submit a ticket

1-866-350-4978

Wimba's standing maintenance window is
1 a.m. - 6 a.m. EST on Sundays.

 

Faculty Instructional Design Support

Learning and Technology Center
Center for Computing Services
104 Becht Hall
814-393-1848

Monday-Friday 8:30-4:30

 

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